Knowledge base
directions_bus
Shipping
Shipment number, shipping countries, partial shipments & cost we explain here.
loop
Returns & Refunds
Return label, costs and how it works with the refund, we explain here.
block
Problems with the order
Received a faulty, incorrect, or defective product? Here you will find the answers.
desktop_mac
Product questions
The most frequently asked questions about our products can be found here.
attach_money
Payments & Vouchers
Which payment options you have and whether you can also order on account, you can find out here.
build
Others
General questions about shopping and our online storeOther
Popular articles
- library_books Do I need a trade license to order?
- library_books What do you ship with and to which countries?
- library_books I would like to order on invoice - is it possible?
- library_books Where can I find my trackingnumber?
- library_books Is it possible to mill cylinders with the Dremel 8220-1/5 F0138220JA?